Customer Feedback

Purpose and Commitment
At myDoodl, we are committed to delivering exceptional graphic design services that meet and exceed your expectations. We value your feedback as it helps us continuously improve our services. This Customer Feedback Policy outlines how we encourage, collect, and respond to your valuable input.

Feedback Channels
You can use the below channels for you to share your feedback:

1. Email: Send your comments, suggestions, or concerns to [email protected].

2. Social Media: You can submit feedback using our social links at the bottom of the page.

Types of Feedback
We welcome different types of feedback, including but not limited to:

1. Compliments: Let us know what you liked about our services or the specific project.

2. Suggestions: Provide ideas on how we can enhance our services or website.

3. Concerns or Issues: Inform us of any problems or challenges you encountered during your experience with us.

4. Questions: Ask questions related to our services, products, or policies.

Response and Resolution
We are committed to acknowledging and addressing your feedback promptly. Our typical response time for feedback is 48 hours. Here's what you can expect:

1. Compliments: We appreciate your positive feedback and may acknowledge it on our website or social media with your consent.

2. Suggestions: We will consider your suggestions for improvements and, if feasible, implement them.

3. Concerns or Issues: We will investigate any problems or issues you report and work toward a satisfactory resolution.

4. Questions: We will provide clear and informative responses to your inquiries.

Continuous Improvement
Your feedback plays a vital role in our continuous improvement process. We regularly analyze feedback trends and use them to enhance our services, address common issues, and adapt to evolving customer needs.

Reporting Misuse
We encourage honest and constructive feedback. If we suspect misuse or abusive behavior related to our feedback channels, we may take appropriate actions to address it, including blocking individuals who violate our guidelines.

Privacy and Confidentiality
We treat all feedback as confidential unless you explicitly request otherwise. Your personal information and the content of your feedback will not be disclosed to third parties without your consent, except as required by law. Please refer to our Privacy Policy for more information.

Contact Information
If you have any feedback, questions, or concerns about our services or this policy, please reach out to us using the contact information provided above. Thank you for choosing myDoodl for your graphic design and printing needs. Your feedback is valuable to us, and we look forward to serving you better.

myDoodl,
02/03/2024