Frequently Asked Questions

We accept all major credit cards and utilize Stripe for secure payment processing.

Yes, we employ robust security measures and your payment is processed through Stripe, a secure payment gateway.

Orders can be canceled within 24 hours of placing them by contacting [email protected] with the email you used to log in or purchase.

Once your order is shipped, you'll receive an email with tracking information.

Please contact [email protected] with the email you used to log in or purchase. Provide your order number and photos of the damaged item.

Due to the entirely unique nature of every image and product produced, we strongly emphasise you customise your product to your exact liking before making payment. This helps us reduce waste and follow sustainability practices.

However, if you are not satisfied, you can return your item within 14 days of placing your order by contacting [email protected]. All returns are only valid if they are unused, undamaged and in their original condition. Return postage must be paid for by the customer.

Currently, we ship within the UK, the Republic of Ireland (ROI), and the European mainland.

Shipping costs vary depending on delivery location.

Standard delivery times are up to 5 days depending on location.

Please contact [email protected] with your order and tracking numbers.